Troubleshooting
Ensure you prepare the sample vial with exactly 2 mL of sample
•
liquid.
Perform a new 2-point calibration.
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Try to clean the sensor (Settings → Resets → Clean sensor).
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Contamination warning does not go away
Make sure the device is operated in a room with clean air.
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Ventilate the room. If necessary, remove any potential
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contamination sources (e.g. open sample liquid, used sample
vials and pipettes).
Remove the O-ring from the device. Clean it and the sample vial
•
inlet with a damp cloth. Dry both and put the sealing O-ring
back in.
Try to clean the sensor (Settings → Resets → Clean sensor). Try
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using it repeatedly if necessary.
Contact the Alivion technical support if the problem persists.
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Alivion Spark M-20