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Troubleshooting
Problem
Low heat / Low flame. Improper preheating.
Excessive flare-ups/
uneven heat.
"Paint" appears to be
peeling inside lid or
hood.
N415-0666W Oct 01.20
Possible Causes
Solution
Allow charcoal to burn until covered with a light grey
ash. (usually 20-25min).
Not enough airflow.
Open Vents.
Low charcoal.
Add more charcoal to the charcoal tray.
Lid being opened to
Allow food to cook with the lid closed. Every time the
frequently.
lid is removed, the temperature drops. this leads to
lower temperatures and longer cooking times.
Improper preheating.
Preheat grill with lid closed for 20 - 25 mins and
spread coals around evenly.
Excessive grease and
Clean ash/drip pan regularly. Do not line pan with
ash build up in ash/drip
aluminum foil. Refer to cleaning instructions.
pan.
Grease build up on
This is not a defect. The finish on the lid is porcelain,
inside surfaces.
and will not peel. The peeling is caused by hardened
grease, which dries into paint-like shards that will
flake off. Regular cleaning will prevent this. See
cleaning instructions.
9
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