by telephone or by e-mail.
You will then receive further
information on the proces-
sing of your complaint.
• After consultation with our
customer service, a product
recorded as defective can
be sent postage paid to the
service address communi-
cated to you, with the proof
of purchase (receipt) and
specification of what consti-
tutes the defect and when it
occurred. In order to avoid
acceptance problems and
additional costs, please be
sure to use only the address
communicated to you. En-
sure that the consignment is
not sent carriage forward or
by bulky goods, express or
other special freight. Please
send the equipment inc. all
accessories supplied at the
time of purchase and ensure
adequate, safe transport pa-
ckaging.
Repair Service
For a charge, repairs not co-
vered by the guarantee can
be carried out by our service
branch, which will be happy to
issue a cost estimate for you.
We can handle only equipment
that has been sent with adequa-
te packaging and postage.
Attention: Please send your
equipment to our service bran-
ch in clean condition and with
an indication of the defect.
Equipment sent carriage
forward or by bulky goods,
express or other special freight
will not be accepted.
We will dispose of your defecti-
ve devices free of charge when
you send them to us.
GB
MT
69