English
30
Problem
Frothed milk is cold.
The milk does not con-
tain froth.
The "INTENZA+" filter
icon is shown on the
display after the filter has
been replaced.
The "INTENZA+" filter
cannot be inserted.
There some water
under the machine.
Cause
The cups are cold.
The milk carafe is dirty or it has not
been inserted correctly.
The milk dispensing spout is com-
pletely open.
The milk carafe has not been mount-
ed with all its parts.
The type of milk does not produce
froth.
The RESET has not been confirmed
through the machine menu.
Remove air from the filter.
The tank still contains some water.
You have tried to install a filter
other than
filter.
"INTENZA+"
The rubber O-ring is not con-
nected to the
"INTENZA+"
The drip tray is too full and has
spilled over.
The machine has not been
placed on a horizontal surface.
Solution
Preheat the cups using hot water.
Clean the carafe and ensure to place and insert
it correctly.
Check that the milk dispensing spout is in its
right position.
Ensure that all components (especially the milk
tube) have been correctly mounted.
The amount and the quality of froth vary de-
pending on the type of milk. We have tested the
following types of milk and obtained satisfying
results of froth: semi-skimmed or whole cow's
milk, soy milk and lactose-free milk. We have
not tested other types of milk because they may
produce a scarce amount of froth.
Confirm the activation of the filter using the
machine menu (see "Enabling the "INTENZA+"
filter").
Let air bubble flow out from the filter.
Empty the water tank before installing the filter.
filter is the only one that can be
"INTENZA+"
inserted into the machine.
Check the O-ring packaging and connect it
filter.
to the
"INTENZA+"
Empty the drip tray when the indicator
appears though the tray. Always empty
the drip tray before starting the limescale
removal.
Place the machine on a horizontal surface
so as that the "drip tray full" indicator works
correctly.
filter.