EUFY Robovac Manual Del Usuario página 19

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Pull out the swivel wheel.
2 Clean any hair or debris wrapped around the wheel or entangled inside the wheel
cavity.
3
Reinstall the wheel and push in until it clicks into place.
- You can clean the swivel wheel with water.
- Use the swivel wheel only when it is completely dry.
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Troubleshooting
Frequently asked questions:
The solutions below are for general questions. If your problem persists, visit
www.eufylife.com or contact support@eufylife.com for help.
Problems Solutions
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) in the remote control.
RoboVac cannot be
• Make sure the remote control is within range (16 ft/5 m) of
activated.
RoboVac.
• If you still have trouble, turn off the main power switch and
then turn it back on.
• Replace the batteries in the remote control.
The remote control
does not work.
• Make sure RoboVac is turned on and fully charged.
• Check if RoboVac is trapped or stuck on an obstacle.
• Check if the battery level is too low.
RoboVac stops
• Check the "Error Tones" section to find the solution.
working suddenly.
• If you still have trouble, turn off the main power switch,
wait for 2 seconds, and then turn it back on.
• Make sure the main power switch on the bottom of
RoboVac is turned on.
• You can set the time of day and scheduled cleaning time
via the EufyHome app.
• Make sure the scheduled time has been set correctly.
You cannot
schedule cleanings.
• Check if RoboVac's power is too low to start cleaning.
• Cleaning schedules are erased when RoboVac is powered
off. If RoboVac is powered on without Internet access,
cleaning schedules will not synchronize and must be reset
via the app.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust collector.
Suction power is
weak.
• Check if the filters are wet due to water or other liquid on
the floor. Air-dry the filters completely before use.
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