EVA Stampaggi EVSL8 Manual De Instrucciones página 48

Installation, use and maintenance manual
---- - WOOD BURNING STOVES
10 WARRANTY 10 WARRANTY
WARRANTY WARRANTY
Eva Stampaggi S.r.l. guarantees that the stove is built in accordance with EN 13240 (wood-burning stoves) EN 14785 (pellet
stoves) and EN 303-5:2012 (pellet boilers)
Eva Stampaggi S.r.l. guarantees that the stove is free from defects that make it unsuitable for its intended use or significantly
reduce its value. The rules of the Italian Civil Code or applicable national law governing the guarantee in the sales contract, or
applicable national law ex D. Int.
Any non-conformity can be claimed under the guarantees and procedures provided for in Legislative Decree 206/2005,
provided that the Buyer was aware of the defect, or could not ignore it with ordinary diligence, or if the lack of conformity
derives from instructions or materials provided by the same.
The warranty excludes malfunctions, defects and/or faults and consequent damages, resulting from property and/or persons,
attributable to an abnormal and/or improper use of the product and/or not in compliance with safety regulations and/or the
"Pellet Stove Instruction Manual", or resulting from an installation that does not comply (to which the absence of documents
certifying such compliance is also equated) with current regulations and safety directives, or performed by unqualified
personnel (UNI10683 and UNIEN 1443), or when, by way of example, there is a direct discharge to the wall.
Likewise, any non-conformity that may be randomly attributed to a use or installation of the product that does not comply with
applicable laws and regulations and/or the instructions contained in this "Pellet Stove Instruction Manual" will not be covered
by warranty.
The aforementioned warranty is also excluded for defects in conformity, malfunction, defects and/or faults and the consequent
damage, caused to property and/or persons, resulting from the use of the stove in a manner that does not comply with safety
directives.
The warranty for malfunction, defects and/or defects and/or faults does not work and Eva Stampaggi S.r.l. assumes no
responsibility for damages caused to property or persons resulting from: the lack of first ignition carried out by a specialised
technician, to which the absence of such documents, proving said operation, is equated; from the violation and/or non-
compliance with the provisions of this Instruction Manual; from the tampering and/or alteration of the stove and its electrical
board; from the non-compliance with lights and alarms; from the failure to clean and routine maintenance; from the failure to
clean and extraordinary maintenance carried out by specialised technical personnel, to which the absence of documents
proving said maintenance is equated; from the improper use of the stove; from the lack of installation requirements; from the
non-compliance with the procedures for reporting conformity defects provided for in Legislative Decree no. 206/2005; from the
use of unsuitable or poor fuel; from modifications and/or repairs carried out without prior communication and relative
authorization of Eva Stampaggi S.r.l.; from the use of non-original and/or non-specific spare parts for the stove.
The above list must be considered non-exhaustive and therefore the cases not expressly indicated but which, by virtue of
analogical interpretation, can be equated with the cases listed must also be considered included among the cases of
exclusion of the guarantee.
All the following differences related to the natural characteristics of the coating materials are excluded from the warranty: the
grains of the stones that are the main characteristic and that guarantee their uniqueness; any small cracks or cracks that
could be highlighted in ceramic/majolica coatings; any differences in shades and shades on ceramic/majolica coatings; door
glass; gaskets; masonry works.
Eva Stampaggi S.r.l. assumes no responsibility for: damage to chromed and/or anodised metal parts and/or painted or
otherwise with treated surfaces, if due to rubbing or impact with other metals; damage to chromed and/or anodised metal
parts and/or painted or in any case with treated surfaces, if due to improper maintenance and/or cleaning with products or
chemical agents (said parts must be cleaned using only water); damage to mechanical components and mechanical parts due
to their improper use or installation by non-specialist personnel or, in any case, for installation that did not comply with the
instructions contained in the packaging; damage to electrical or electronic components and parts due to improper use or
installation by non-specialist personnel or, in any case, for installation that did not comply with the instructions contained in the
packaging.
Ignition resistors are material subject to wear and tear, the duration of which depends on the use of the stove; the relative
warranty is therefore limited to the first 6 months of use of the product.
Warning: after purchase, keep the warranty certificate together with the original packaging of the product, the Warning: after purchase, keep the warranty certificate together with the original packaging of the product, the
installation and testing certificate and the receipt issued by the seller. The date of the sales tax document will installation and testing certificate and the receipt issued by the seller. The date of the sales tax document will
determine the actual duration of the warranty. determine the actual duration of the warranty.
The warranty provided shall be subject to the following terms and conditions:
The aftersales procedure is managed by our staff, who may be contacted on +39 0438 35469 or by sending an e-mail to
assistenza@evacalor.it
Our qualified staff will provide you with information concerning technical, installation or maintenance problems.
If the problem cannot be resolved over the phone, out staff will forward the issue on to the user's Technical Assistance Centre,
who will guarantee service within five working days
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