Installation, Operating and
Maintenance Instructions
Errors
Indication
the motor stops • the door is warped
the motor fun-
ctions but the
door cannot be
opened
Power failure
when / during:
a) the door is
locked
b) the door is
the door is pos-
open, lock is
sibly not held
unlocked
by the latch
c) the un-
when the door
locking
is locked again,
procedure
possibly the
hook, main bolt
do not lock
completely
EAV does not
door doesn't
operate with
open
remote but LED
is illuminating.
Aug. Winkhaus GmbH & Co. KG ∙ Berkeser Straße 6 ∙ 98617 Meiningen
T +49 369 3950 - 0 ∙ www.winkhaus.de ∙ Subject to technical changes
blueMatic EAV
Possible cause
• the contact pressu-
re is too high
• the lock is too tight
• the main bolt is
unlocked via profile
cylinder
• Operating forces
too high, faulty
installation
• the motor is not in
starting position
• the motor is not in
starting position
• remote battery
dead
• out of range to the
remote control
• remote control not
autthorized
79
5044744
Troubleshooting
• adjust the door
• check the ope-
ration via profile
cylinder / handle
• draw the main bolt
back again via the
profile cylinder
• check installation
(keep alignment,
air gap, etc.)
• the door can be
operated mecha-
nically (profile
cylinder / handle)
• close the door by
pre-locking the
main bolt, if neces-
sary
• door can be ope-
rated mechanically
(profile cylinder /
handle), if motor
has returned to
starting position
completely func-
tions
• replace battery in
remote control
• operate remote
control within
30 mtrs.
(unostructed)
• check remote
control program-
med
EN
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