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Idiomas disponibles
Idiomas disponibles
Terms of warranty
Ask your dealer for what conditions apply to your machine.
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Twinca A/S has a 24-month warranty on the entire machine except for the 15-month warranty on the battery.
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The annual statutory inspection must be complied with.
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All maintenance must be carried out by an authorized workshop or dealer, using original parts.
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If a defect occurs, contact your dealer as soon as possible (within five workdays). If this is not maintained
all warranty on the defect part will be waived.
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If a defect occurs which causes damage to other parts, this must be reported immediately to the nearest
dealer or service workshop. In the event of continuous driving on damaged parts, all warranty will be
waived on the part and the affected damaged parts.
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Twinca A/S only commits to Twinca original parts. The obligations are waived if the machine has been
involved in an accident, has been modified or used in contrary with this manual and the machines
intended purpose.
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Twinca A/S does not compensate for extra costs such as: financial loss, labor, fines, damages due to
pollution, etc.
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Regardless of which warranty is claimed, this must be done within Twinca A/S's standard warranty period
for new products/parts of 24 months after delivery, or within 1,000 annual operating hours, whichever
comes first.
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Twinca A/S's liability includes defects due to design, material or production. These defects must be
rectified by a dealer or an authorized service workshop.
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Twinca A/S offers a 24-month warranty on spare parts from the delivery date.
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Twinca A/S's liability does not cover defects arising from normal use. In addition, defects caused by
defective or incorrect maintenance, incorrect repairs, incorrect use, defects incurred during transport or
incorrect storage are not covered.
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Twinca A/S will only offer replacement or compensation within the specified period for warranty.
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Conditions for warranty must follow §7 in general Terms and Conditions of Sale and Delivery for Twinca A/S.
Twinca A/S can only handle warranty cases with prior agreement per. phone + 45 97 44 85 55 or e-mail rma@
twinca.dk, with information about product, error description and contact person. Twinca A/S is only receiving
warranty after approval and with RMA identification.
Ordering spare parts
When ordering spare parts is it important to check what modifications there has been made to the machine.
Contact your dealer or service workshop to order parts.
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