Look Keo Blade Manual página 29

AFTER-SALES SERVICE
Despite the utmost care taken during production, if a defect should appear or a repair be
necessary, please get in touch with your authorized LOOK retailer. You will be asked to
provide the defective product, your purchase invoice as well as a clear description of the
issue. Alternatively, contact our customer service team at support.lookcycle.com.
TO BENEFIT FROM AN ADDITIONAL ONE-YEAR WARRANTY, RETAIN YOUR PROOF
OF PURCHASE AND REGISTER YOUR PEDALS ONLINE WITHIN 30 DAYS AFTER
YOUR PURCHASE. IN ADDITION, WE MAY CONTACT YOU TO PROVIDE IMPORTANT
INFORMATION IN THE EVENT OF PRODUCT RECALLS OR POSSIBLE UPDATES.
REGISTER ONLINE ON OUR WEBSITE WWW.LOOKCYCLE.COM IN THE SUPPORT
SECTION, THEN WARRANTY, AND FOLLOW THE REGISTRATION FORM.
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WARRANTY
LOOK pedals are guaranteed for two years from the date of purchase against any defect
or manufacturing defect.
LOOK, through its authorized distributors in the country in which the product was
purchased, warrants to the first purchaser or user the product against any defects in
materials and workmanship.
This guarantee does not apply to "Special Service Course" products and/or those
purchased from professional teams, amateurs, athletes, clubs, renters or auctions, even
if the product is new.
The warranty applies only if the product is assembled in accordance with the instructions
above. The warranty does not apply to products subject to poor maintenance or misuse.
In the same way the guarantee is void if the product:
- Has undergone a technical and/or structural modification, if it has been repaired or
repainted outside of
an authorized LOOK repair centre.
- Has been repaired and/or used with unauthorized spare parts.
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