Medela Swing Maxi Instrucciones De Uso página 34

12. Troubleshooting
In case of an unexpected behaviour of your breast pump check with the troubleshooting table
34
if you find the issue in the column "Problem" and follow the instructions in the column "Solu-
tion".
Troubleshooting table
Problem
The breast pump is not
working after you pressed
the On/Pause/Off button
The breast pump generates
only constant vacuum
instead of sucking cycles
The status light is flashing
rapidly in red when you try
to pump or charge the
breast pump
There is low or no suction
The breast pump is not
responding as expected
The pump unit's exterior
got wet
The pump unit has been
submerged in water
If you have not resolved the problem with the breast pump or you have further questions,
please contact Medela Customer Service at 800-435-8316.
Solution
• Charge for 15 minutes before restarting the pump.
Charging is indicated by the status light pulsing in green.
• If the pump is still not working contact Medela Customer
Service.
• Contact Medela Customer Service.
• Charging/pumping is not possible when the battery
temperature is too high. Allow the pump unit to cool
down, then resume charging/pumping.
• If the status light is still flashing rapidly in red, a device
fault occurred. Contact Medela Customer Service.
• Make sure that all pump set components are clean and
dry and that connections are secure.
• While pumping, make sure the breast shields form a
complete seal around the breast.
• When single pumping, make sure that the unused tubing
end is correctly plugged into the tubing holder.
• If suction does not improve after having followed these
steps, contact Medela Customer Service.
• Press and hold the On/Pause/Off button for two seconds
to turn the breast pump off, then restart the breast pump.
• If there is no change, contact Medela Customer Service.
• Unplug the pump unit from the power source
and turn it off.
• Dry off the exterior of the pump unit.
• Unplug the pump unit from the power source
and turn it off.
• Contact Medela Customer Service.