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Hints and Tips
Problem
The induction
hob cannot be
turned on.
The touch
controls are
unresponsive.
The touch
controls are
difficult to
operate.
The glass is
being
scratched.
Some pans make
crackling or
clicking noises.
The induction hob
makes a low
humming noise
when used on a
high heat setting.
Fan noise
coming from the
induction hob.
Possible causes
No power.
The controls are locked.
There may be a slight film
of water over the controls
or you may be using the
tip of your finger when
touching the controls.
Rough-edged cookware.
Unsuitable, abrasive
scourer or cleaning
products being used.
This may be caused by the
construction of your
cookware (layers of
different metals vibrating
differently).
This is caused by the
technology of induction
cooking.
A cooling fan built into
your induction hob has
come on to prevent the
electronics from
overheating. It may
continue to run even after
you've turned the
induction hob off.
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and
the problem persists, call a
qualified technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control area
is dry and use the ball of your
finger when touching the
controls.
Use cookware with flat and
smooth bases. See 'Choosing the
right cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
This is normal, but the noise
should quieten down or
disappear completely when you
decrease the heat setting.
This is normal and needs no
action. Do not switch the power
to the induction hob off at the
wall while the fan is running.
EN-30
What to do
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