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LIMITED WARRANTY
Masterbuilt® warrants the Gravity Series XT Digital Charcoal Grill and Smoker to be free from defects in
material and workmanship under proper assembly, normal use and recommended care for 3 year from the date
of original retail purchase. The Masterbuilt® warranty does not cover paint finish as it may burn off during
normal use. The Masterbuilt® warranty does not cover rust. Masterbuilt® requires proof of purchase for
warranty claim, such as a receipt.
WHEN DOES THE WARRANTY COVERAGE BEGIN?
Warranty coverage commences on the original date of purchase and covers only the original purchaser. For the
warranty to apply, you must register your grill. If a defect in material or workmanship is discovered during the
applicable warranty period under normal use and maintenance, Masterbuilt® will, at our sole option, replace or
repair the defective component at no cost to you for the component itself. This warranty does not apply to labor,
or any other cost associated with the service, repair or operation of the grill. Masterbuilt® will pay all shipping
charges on warranty parts.
AUSTRALIA AND NEW ZEALAND RESIDENTS ONLY:
Our goods come with guarantees that cannot be excluded under the Australian or New Zealand Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
WHAT IS NOT COVERED?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than that
for which it is designed, damage caused by lack of proper use, assembly, maintenance or installation, dama-
ges caused by accidents or natural disasters, damage caused by unauthorized attachments or modifications,
or damage during transport. This warranty does not cover damage from normal wear and tear from use of the
product (for example, scratches, dents, dings and chipping) or changes in the appearance of the grill that do
not affect its performance. Commercial use is not recommended with the use of Masterbuilt products, and this
warranty does not apply to commercial use of any kind. This usage for example is for restaurateurs, caterers,
butchers, rental companies, food trucks and other such commercial entities.
This limited warranty is exclusive and in lieu of any other warranty, written or oral, express or implied, including
but not limited to the warranty of merchantability or fitness for a particular purpose. The duration of any implied
warranties, including any implied warranty of merchantability or fitness for a particular purpose is expressly
limited to the duration of the warranty period for the applicable component.
The purchaser's exclusive remedy for breach of this limited warranty or any implied warranty shall be limited as
specified herein to replacement. In no case shall Masterbuilt be liable for any special, incidental or consequen-
tial damages.
This warranty is provided to you in addition to all rights and remedies conveyed to you by consumer protection
laws and regulations. This warranty in no way affects your legal rights under statutory warranty regulations in
your state or country of residence, including the EU. Depending on your state or country of residence limita-
tions on the length of an implied warranty or the damages available to you may not be limited by this warranty.
WHAT WILL VOID THE WARRANTY?
Purchasing any Masterbuilt® product through an unauthorized dealer voids the warranty. An unauthorized
dealer is defined as any retailer who has not been expressly granted permission by Masterbuilt® to sell Master-
built® products.
NEED ASSISTANCE? CONTACT US
Our warranty terms may change from time to time. For an updated version of our warranty, visit www.mas-
terbuilt.com/pages/warranty. For assistance or to request an updated copy of our warranty, contact us at the
below.
Masterbuilt ®
Premier Specialty Brands, LLC
5367 New Peachtree Road
Suite 150
Chamblee, GA 30341
https://www.masterbuilt.com/pages/customer-support
Australia & New Zealand
Please contact your retailer.
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Masterbuilt®
Kamado Joe Europe
Lange Voorhout 86,2514 EJ
Den Haag, Netherlands
Chamblee, GA 30341
https://international.masterbuilt.com/pages/customer-support
Masterbuilt ®
Kamado Joe UK Limited
Cheyenne House
West Street, Farnham
GU9 7EQ
https://international.masterbuilt.com/pages/customer-support
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