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J. About your system
Contact Customer Care
Telcare, LLC, a Philips Company
600 West Ridge Road, Suite 200
Linwood, PA 19061
Phone: (888) 666-4530 (US) or
(1) (978) 610-4688 (International)
Hours: M - F, 9AM - 9PM ET
E-mail: VCM-customercare@philips.com
Website: www.philips.com/virtualcaremanagement
For any medical questions, contact your health
care professional.
Product and safety information
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S.
Federal Communications Commission (FCC) published
statements and questions and answers concerning mobile
devices and health. Philips encourages you to visit these
websites for updated information. The BGM is not a cell phone
but is considered a similar wireless device. You can access the
FDA website at https://www.fda.gov/radiation-emitting-
products/home-business-and-entertainment-products/cell-
phones and the FCC website at transition.fcc.gov/oet/rfsafety/
rf-faqs.html. Additional health related information is available
from the World Health Organization (WHO) at www.who.int/
mediacentre/factsheets/fs193/en/ and The National Cancer
Institute ("NCI") at http://www.cancer.gov/publications/
blogs-newsletters/cancer-bulletin/. In the event that you
are concerned about possible health eff ects, the FDA suggests
that you limit your own or your children's radio frequency (RF)
exposure by limiting the length of your calls or by using hands
free devices.
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