No.
Malfunction
15
Mopping Pad Plate cannot rotate�
DEEBOT does not respond to the
16
Station instruction�
17
Driving wheels are blocked�
When the water in the Cleaning
Sink is full and cannot be drained
18
out, the voice reports that the
Cleaning Sink is full�
EN
40
Possible Causes
The Mopping Pad Plate is blocked by foreign
objects�
Mopping Pad Plate is not correctly installed�
DEEBOT is not in the Station�
Driving wheels are blocked by foreign objects�
The Dirty Water Tank is not properly installed�
The sealing plugs in the Dirty Water Tank is not
installed properly�
The Station cannot drain water normally�
The suction port of the Cleaning Sink is blocked by
foreign object�
The voice prompt still exists after trying the above
solutions�
Solutions
Clean the foreign objects�
Please install Mopping Pad Plate correctly� A sound of Click means
properly installation�
Please make sure DEEBOT is in the Station�
Please rotate and press the driving wheels to check whether there
is any foreign object wrapped or stuck� If there is any foreign object,
please clean it in time� If this problem persists, please contact
Customer Care for help�
Tap down on the Dirty Water Tank to ensure it is properly installed�
Make sure to check that the sealing plugs are properly installed�
Long press
to see whether the Station can properly draw the
water� If the water is successfully drawn, wipe dry the Water Overflow
Sensor of the Cleaning Sink� If the Station fails to draw the water,
check between the Dirty Water Tank and the Station for foreign object
and clean it�
Ensure that there is no foreign object in the suction port of the
Cleaning Sink �
Unplug the Station and plug it again� If this problem persists, please
contact Customer Care for help�