Kompernass Handels GmbH
warranty
Dear Customer,
This appliance has a 3-year warranty valid from
the date of purchase . If this product has any faults,
you, the buyer, have certain statutory rights . Your
statutory rights are not restricted in any way by the
warranty described below .
Warranty conditions
The validity period of the warranty starts from the
date of purchase . Please keep your original receipt
in a safe place . This document will be required as
proof of purchase .
If any material or production fault occurs within
three years of the date of purchase of the product,
we will either repair or replace the product for you
at our discretion . This warranty service is dependent
on you presenting the defective appliance and
the proof of purchase (receipt) and a short written
description of the fault and its time of occurrence .
If the defect is covered by the warranty, your product
will either be repaired or replaced by us . The repair
or replacement of a product does not signify the
beginning of a new warranty period .
Warranty period and statutory claims for
defects
The warranty period is not prolonged by repairs
effected under the warranty . This also applies to
replaced and repaired components . Any damage
and defects present at the time of purchase must
be reported immediately after unpacking . Repairs
carried out after expiry of the warranty period shall
be subject to a fee .
■
24
│
GB │ IE
Scope of the warranty
This appliance has been manufactured in accordance
with strict quality guidelines and inspected meticu-
lously prior to delivery .
The warranty covers material faults or production
faults . The warranty does not extend to product parts
subject to normal wear and tear or fragile parts such
as switches, batteries, baking moulds or parts made
of glass .
The warranty does not apply if the product has been
damaged, improperly used or improperly maintained .
The directions in the operating instructions for the
product regarding proper use of the product are
to be strictly followed . Uses and actions that are
discouraged in the operating instructions or which
are warned against must be avoided .
This product is intended solely for private use and
not for commercial purposes . The warranty shall be
deemed void in cases of misuse or improper handling,
use of force and modifications/repairs which have
not been carried out by one of our authorised
Service centres .
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
■
Please have the till receipt and the item number
(e . g . IAN 12345) available as proof of purchase .
■
You will find the item number on the type plate,
an engraving on the front page of the instructions
(bottom left), or as a sticker on the rear or
bottom of the appliance .
■
If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail .
■
You can return a defective product to us free of
charge to the service address that will be provided
to you . Ensure that you enclose the proof of
purchase (till receipt) and information about
what the defect is and when it occurred .
NOTE
►
For Parkside and Florabest tools, please send
us only the defective item without the acces-
sories (e .g . battery, storage case, assembly
tools, etc .) .
PSSA 20-Li A1