4.4 When the Printer Cover Cannot Be Opened
Cutter lock error may occur with the Auto Cutter due to dropping of foreign
object, paper jam, etc. If the cutter blade remains protruded with cutter lock
error, the printer cover does not open.
The Auto Cutter can also be restored to the initial position by turning the printer
on again or by pressing the FEED button, when the memory SW3-1 is set to
OFF.
If the cutter lock error cannot be recovered by the above method, release cutter
lock in the following procedure.
1. Turn the printer power off.
2. If a cutter lock error occurs, the printer cover is held unopened. To open the
cover, open the cutter gear cover on the front of the printer, turn the cutter
gear under the protection sheet in the arrow direction, and return the movable
blade to the initial position. (Return the movable blade to the position where
the printer cover can open.)
3. Open the printer cover and remove the cause of the cutter lock.
4. Set paper correctly, close the printer cover, and turn the printer power on.
(Check to make sure ERROR LED goes off.)
CAUTION!
● Do not touch the printer head by hand just after printing because high temperature
remains on it.
● Do not touch the surface of the heating element of the print head by bare hand or by
metal.
● Do not touch the blade of the cutter.
Protection sheet
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Cutter gear
Cutter gear cover