4.7 Error Indication
● Paper-end
Paper empty is detected in two steps: paper-end and paper near-end(factory
option). It causes the PAPER LED to light. If paper-end is detected, replace
the paper roll.
● Cover open error
When the printer cover is opened, Printer cover open is detected and the
ERROR LED goes on.
During printing, do not open the printer cover. If you open the printer cover
accidentally, the ERROR LED blinks. Confirm the paper and close the cover.
Printing resumes automatically.
● Head overheat error
When you print dense characters or dark image, the head temperature rises.
If the head temperature exceeds a specified level, the printer stops printing
operation and waits till the head temperature is lowered. During waiting, the
ERROR LED blinks. When the head temperature is lowered, printing resumes
automatically.
● Cutter lock error
If the cutter blade stops operating due to paper jam or the like, the ERROR
LED blinks.
Remove the cause of the trouble and press the FEED button. If the blade does
not move and the cover does not open yet even in the above procedure,
follow the procedure in section 4.4 to open the paper cover.
● Waiting for cutting label
If cutter disabled is selected, label paper is ejected by the GS FF (print and
eject blackmark paper/label paper) command and the printer is waiting for
cutting label paper. (The printer is waiting for cutting by manual cutter or
peeling label.)
If FEED SW is pressed, the printer returns to the print start position and is
restored to normal state. When MSW3-7=OFF is set, if FEED SW is not pressed
for more than 3 seconds (default), the printer performs the same operation
as FEED SW is pressed.
● Blackmark/label paper detection error
If blackmark/label paper cannot be detected or non-standard paper is used,
blackmark/label paper detection error occurs.
In this case, perform sensor adjustment in the sensor adjust mode. If
adjustment is not successful regardless of the use of standard paper, faulty
(degraded) sensor or the like is suspected. Contact our service agent.
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