EN
Warranty
This is an extract from EVBox's warranty terms and is provided for information
purposes only. In order to know the exact extend, please check your purchase
agreement, which shall prevail.
1. EVBox warrants its charging station, under normal use and service, against material
defects for thirty-six (36) months from the date of delivery, during which time it will use
commercially reasonable efforts to repair any defect, if any. However, any such problems
encountered out of any causes that are not attributable to EVBox shall be for Customer's
risk and account. Contact help@evbox.com to report any defect or malfunction to your
charging station(s).
2. At its sole discretion, EVBox will repair or replace any defect and/or defective charging
station during the warranty period. EVBox may conduct warranty services at any location,
at its sole discretion, and EVBox may apply temporary patches, solutions, and or
restrictions relating to the charging station as part of the warranty services; or EVBox can
ask you to return the charging station at your cost to a designated facility, with the RMA
tracking number provided by EVBox.
3. The warranties hereunder do not cover faults or damages arising from faulty, careless,
or improper treatment, faulty and unauthorized commission, improper storage or
unloading and unauthorized modifications, incorrect use or misuse of the charging
station, improper or defective environmental circumstances, or a failure caused by a
product for which EVBox is not responsible. EVBox does not warrant that the charging
station will operate without interruption or error.
4. Warranty claims are only allowed and EVBox will only be obligated to conduct warranty
services, provided you are not breaching any of your obligations towards EVBox, if any,
and EVBox has been informed of the warranty claim in detail, within ten (10) days of the
date on which the defect first occurred.
5. Unless stated by EVBox in writing otherwise, modified equipment is not covered by
any warranty. The warranty for any charging station corrected, repaired, or replaced is
until the end of the warranty period for the initial charging station.
6. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVBOX, ITS
LICENSORS, THIRD PARTY SUPPLIERS, AND AFFILIATES HEREBY DISCLAIM ALL OTHER
WARRANTIES, WITH RESPECT TO THE CHARGING STATION AND/OR RELATED
SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF TITLE,
MERCHANTABILITY, QUALITY, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY,
INTEGRATION, COMPATIBILITY, FITNESS FOR A PARTICULAR PURPOSE AND ALL
WARRANTIES ARISING OUT OF USAGE OF TRADE, COURSE OF DEALING OR COURSE
OF PERFORMANCE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" BASIS.
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