Troubleshooting Procedures (cont.)
Troubleshooting the Whirlpool System
Symptoms
8.
Pump does not automatically
stop after 22 minutes.
9. Pump won't turn off when the
power button on user keypad
is pressed.
10. Pump operates but variable
speed feature does not work.
11. Bath water cools while pump
is operating.
12. Noisy operation.
13. Remote control (if equipped)
does not work.
Kohler Co.
Probable Causes
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. Keypad is not working.
B. Control is not working.
A. Motor/pump is not working.
B. Control is not working.
A. Water temperature is above
104° F (40° C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected or
damaged.
D. Heater is not working.
E. Control is not working.
A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Batteries improperly installed
or dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
D. Remote control is not working.
E. Control is not working.
9
Recommended Action
B. Remove obstruction.
C. Remove obstruction.
D. Check for blockage at suction
and/or jets. Remove
obstruction and allow motor to
cool.
A. See Service Manual.
A. Replace user keypad. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Replace motor/pump. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to
installer/dealer.
D. Replace heater. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Cut pump banding straps with
tin snips.
B. Remove jet, replace and
lubricate O-ring, and reinstall
jet.
A. Replace batteries.
B. Replace wiring harness. Refer
to installer/dealer.
C. See Homeowners Guide or
service manual.
D. Replace remote control.
E. Replace control. Refer to
installer/dealer.
1043843-5-B