Tru-Test XRP EID READER Manual Del Usuario página 10

If you encounter unexpected problems with your XRP Reader, work through these numbered steps to help identify and fix the problem.
Step Check
1 Is the weigh scale receiving EID tag
readings correctly?
2 Is the Red LED OFF?
3 Is the Red LED flashing?
4 Is the Green LED flashing slowly
and the buzzer turning ON and
OFF?
5 Is the Green LED flashing quickly?
6 Is the buzzer sounding all the time?
7 Is there is a square or rectangular
steel structure directly opposite the
antenna?
8 Check the route of the power
supply cable
9 Check each component in the
system (when it is not installed)
10
Possible solution
When the EID tag is read successfully the Green LED illuminates and the EID is transferred to the weigh
scale.
If the weigh scale is not receiving the EID, check the:

cable connection between the reader and the weigh scale,

weigh scale setup (see the user documentation),

XRP Reader setup using the XRP computer software application.
If the Red LED is OFF, there is no power supply to the XRP Reader.
If you are using mains power, check the power supply cable is connected properly and switched ON. If
so, try another power supply cable.
If you are using a12 V battery supply, try the following:

check the battery leads are connected properly and not loose,

check the RED battery lead clip is attached to the + battery post,

check the battery voltage is sufficient (this should be 12 V with no load: minimum 11.6 V,
maximum 27 V),

try using another set of battery leads.
If these solutions don't work, check each cable for damage or breakage and replace if necessary. See
Tip 2.
If all the cables are intact and the Red LED remains OFF, contact Tru-Test. See
If the Red LED is flashing, there is problem with the power supply. It may be too low (11.5 V or less) or
too noisy.
 If you're connected to a battery, a swapped-out power supply, or to mains power, try using a 12 V
battery that is known to be good.
Replace the existing power supply with a 12 V battery that is known to be good.

There is a problem with the antenna. It may be disconnected, faulty or broken, or is being affected by
metal.
Check that the antenna cable is connected firmly. If so, try another antenna. If these solutions don't
work, see Tip 3. To find the optimal distance for mounting, with the power ON and the antenna cable
connected, move the antenna slowly away from the metal until the Green LED stops flashing.
There is a problem with the antenna. It may be faulty, or is being affected by metal.
Try using another antenna. If this solution doesn't work, see Tip 3. To find the optimal distance for
mounting, with the power ON and the antenna cable connected, move the antenna slowly away from
the metal until the Green LED stops flashing.
The transmitter has switched OFF automatically to protect the XRP Reader. This may occur if the antenna
is too close to a metal object or if there is a fault with the antenna which could damage the XRP Reader.
See Tip 3. Then disconnect the power supply and reconnect it, to reboot the XRP Reader.
If this solution doesn't work, return the antenna to Tru-Test. See
This steel structure (e.g. a metal gate) could be causing interference. See Tip 4.
See Tip 1 and Tip 5. Do not cut the power supply cable as you may want to relocate the system in the
future.
Remove the antenna and XRP Reader from their current positions and lay them out on the ground. Avoid
placing them underneath high voltage overhead lines, or on soils that contain ironsand or underground
cables.
Using a tag that known to be good, check whether the XRP Reader can read the tag. At best orientation,
the tag will be read 500-600 mm from a sheep antenna or 700-800 mm from a cattle antenna. If the
tag can be read, go to Step 10.
If tag cannot be read:
 try using an alternative power supply (either mains or battery),
 try a different tag, ideally a different technology (FDX/HDX) or brand,
 check each component in turn, by replacing with a known good reader and antenna,
 check the XRP Reader configuration using the CONFiG XRP software (see Step 11).
Servicing
on page 1.
Servicing
on page 1.