Problems Installing The Software; Wireless (802.1 1) Setup Problems - HP OFFICEJET PRO 8100 Guía De Instalación Inicial

Solve setup problems

Problems installing the software

•
Before installing software, make sure that all other
programs are closed.
•
If you are using a computer running Windows,
make sure that you are specifying the correct drive
letter if the computer does not recognize the path
to the CD drive that you type.
•
If the computer cannot recognize the HP

Wireless (802.1 1) setup problems

This section provides information about solving
problems you might encounter when connecting the
printer to your wireless network.
Follow these instructions in the order listed.
Note: If you are still encountering problems, see
the problem-solving information in the user guide.
After resolving the problems...
After you resolve any problems and have successfully connected the printer to your wireless network,
complete the following steps for your operating system:
Windows
1. On the computer desktop, click Start, select
Programs or All Programs, click HP, select
your printer name, and then click Printer
Setup & Software.
2. Click Connect a new printer, and then select
the type of connection you want to use.
Step 1: Make sure the wireless (802.1 1) light is turned on
If the blue light near the printer's wireless button is
not lit, the wireless capabilities might not have been
turned on.
Press the (Wireless) button to turn on the printer's
wireless capabilities.
Step 2. Make sure the computer is connected to the network
If you have not changed the default wireless network
name provided with your wireless router, you might
have accidentally connected to a neighboring
wireless network and not your network. For more
software CD in the CD drive, inspect the HP
software CD for damage. You can also
download the HP software from the HP website
(www.hp.com/go/customercare).
•
If you are using a computer running Windows
and are connecting using a USB cable, make sure
that the USB drivers have not been disabled in the
Windows Device Manager.
(For information about finding the user guide,
see "Where's the user guide?" on page 4.)
Or visit the HP Wireless Printing Center
(www.hp.com/go/wirelessprinting).
Mac OS X
1. Open HP Utility. (HP Utility is located in the
Hewlett-Packard folder in the Applications
folder at the top level of the hard disk.)
2. Click the Applications icon on the HP Utility
toolbar, double-click HP Setup Assistant, and
then follow the onscreen instructions.
Note: If your printer supports Ethernet
networking, make sure that an Ethernet
cable has not been connected to the printer.
Connecting an Ethernet cable turns off the
printer's wireless capabilities.
information, see the documentation provided with the
router or wireless access point.
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