Coltene BioSonic UC150 Guía De Uso página 15

13. Troubleshooting
NOTE: Consult your dealer or Coltène/Whaledent for service if needed.
Error Codes
• The BioSonic UC150 is designed to interrupt a cleaning cycle and display an error code if a
problem is detected. The table below lists the BioSonic UC150 error messages and the
recommended user actions if encountered.
NOTE: The below table is provided as a reference to help users further understanding the
BioSonic UC150's error code.
Error Error Name
00 No Error
01 Aborted by user
02 Power interrupted
03 Liquid
04 File missing
05-09 N/A
10 Over temperature Board
11 Over temperature Board
12 Over temperature Tank
Customer Error Code Table
Description
Cycle completed
Cycle was aborted by the
user
Power to (or within) the unit
was interrupted
Liquid level is too low
Firmware files are missing
N/A
Temperature on power PCB
assembly above 60º C/140º F
Hardware has shutdown due
to temperature on power
PCB assembly above
65º C/150º F
Tank solution temperature is
too high
Recommended User Action
Displayed in the user log file
This error is displayed in the user log file only
to note that the cleaning cycle was not
completed. The unit can continue to be used
normally.
If power was interrupted by external means
(power outage, unit was unplugged, display
was removed) press the "OK" icon on the
display screen to go to the main menu and
resume the next cleaning cycle.
Verify that the solution level in the tank is filled
between the minimum and maximum fill lined
stamped on the inside back of the tank. If
solution level is withing the fill lines, contact
customer service.
Contact customer service for firmware update.
N/A
Ensure room temperature and humidity are
within the recommended operational
environmental conditions and there is at least
2 inches of clearance on all sides of the unit for
adequate ventilation. If problem persists,
contact customer service.
Ensure room temperature and humidity are
within the recommended operational
environmental conditions and there is at least
2 inches of clearance on all sides of the unit for
adequate ventilation. If problem persists,
contact customer service.
If the unit has been operated for extended
periods of time (e.g. multiple hours without
intermission) the bath temperature may rise
beyond an acceptable level. Either change the
solution or wait for it to cool. If the problem
persists, contact customer service.
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