Coltene BioSonic UC150 Guía De Uso página 20

tablets and dry solutions be dissolved in hot water prior to placing them in the tank to prevent
them from settling on the bottom of the tank until the ultrasonic action dissolves them.
The BioSonic system offers a full line of cleaning solutions which offer the flexibility to efficiently
clean and disinfect instruments, prostheses, and other items. It is recommended that BioSonic
solutions be used with your BioSonic cleaner for consistent and effective performance.
Visit www.coltene.com or the order information details section of this manual for more
information about BioSonic solutions.
9. "What can be cleaned using my Ultrasonic Cleaner?"
Ultrasonic cleaning is effective for most instruments such as:
• Dental burs which are reprocessable
• NiTi endodontic files
• Jointed instruments, e.g. scissors
• Stainless steel syringes
• Serrated instruments
• Plastics, cemented glass syringes, mirrors etc. may not be successfully processed using
ultrasonics.
NOTE: Always consult the manufacturer's instructions regarding the cleaning of instruments/
devices to ensure suitability for ultrasonic cleaning!
Service
When calling customer service please have the following information available:
• Office name and phone number
• Contact person in case the service department needs to talk to the end user of the equipment
• Contact email
• Doctor's name
• Model number of the unit
• Serial number of the unit
• Dealer's name
• Detail description of the problem including any error codes displayed
• Photos and short videos of the unit problem are very helpful
• Copy of your purchase invoice for warranty validation
• Solution type (liquid, dry, or tablet) and the brand name
• Any cassettes that are being used, and if so, the cleaning cycle time
Customer service may require the end user to troubleshoot the unit during the call to determine
if the issue requires a service technician. Please be prepared and ready to access the unit.
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