Other |
Troubleshooting
FREQUENTLY ASKED QUESTIONS
Problem
The power plug and
outlet feel hot.
There is a strange
smell.
The product is not
purifying the air
enough.
English
Check
Is the plug securely plugged in?
Make sure the plug is properly plugged into the
outlet.
Is it being used in a place with a lot of smoke,
dust, or odors?
Contact customer service to confirm the exact
x
cause.
Replace the True HEPA Filter and the High Capacity
x
TM
AOC
Carbon Filter.
Is the Check Filter indicator light on?
Replace the filters as required.
/
Actions to take
30
T1