Appendix; Troubleshooting - Coway airmega 400S Manual De Usuario

06 APPENDIX

06 APPENDIX

Troubleshooting

Before contacting the customer service center, please attempt the following solutions. All other servicing should be
done by a Airmega authorized service center.
No air comes out from air outlet.
Check Is the power plug connected?
Solution Connect the power plug to an AC power outlet (120 V~ 60 Hz).
Check Are all the indicators turned off?
Solution Touch the [Power] button to turn on the product.
Check Has power failure occurred?
Solution Wait until the power is restored, and then try to use the product.
Air speed from the air outlet is significantly low.
Check Have the filter cleaning and replacement cycle passed?
Confirm the filter cleaning and replacement cycle, and then clean or replace the filter if
Solution
necessary. (P. 19)
The pollution level does not change.
Check Is the pollution sensor's lens polluted?
Clean the pollution sensor. (P. 24)
Solution
Does the pollution level remain 'Very unhealthy' after operating the air purifier for more than
Check 1
two hours?
Does the pollution level remain 'Good' more than an hour when operating the air purifier in a
Check 2
polluted environment?
Solution Adjust the pollution sensor's sensitivity. (P. 18)
A bad smell comes out from the air outlet.
Check Have the filter cleaning and replacement cycle passed?
Confirm the filter cleaning and replacement cycle, and then clean or replace the filter if
Solution
necessary. (P. 19)
* Regarding Airmega app troubleshooting, please visit www.airmega.com for more information.
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