Result Number
13
14
15
16
17
18
BACKGROUND INVALID
19
CONSULT MANUAL
20
* outside of the United States contact your local BD representative
Message
Possible Cause(s)
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 13
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 14
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 15
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 16
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 17
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 18
The assay background area
is outside of the normal
ERROR 19
range.
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 20
Corrective Action(s)
Contact BD*.
Contact BD*.
Contact BD*.
Contact BD*.
Contact BD*.
Contact BD*.
Remove the device and cycle the instrument power.
•
If the instrument displays an error during power-on,
contact BD*.
•
If no error message appears, obtain an additional
sample and repeat the assay If the issue recurs,
contact BD*.
Contact BD*.
33