BD Veritor Plus Instrucciones De Uso página 35

Result Number
30
UPDATE ERROR 31
31 TURN OFF POWER
REMOVE USB DEVICE
UPDATE ERROR 32
32 TURN OFF POWER
REMOVE USB DEVICE
UPDATE ERROR 33
33 TURN OFF POWER
REMOVE USB DEVICE
Test name and result
34
CONNECTIVITY MODULE
35
none
REMOVE USB DEVICE
none
* outside of the United States contact your local BD representative
Message Possible Cause(s)
ANALYZER
FAILURE A hardware anomaly has
CALL BD occurred.
ERROR 30
The BD Veritor™ Plus
Analyzer update has not
been completed successfully.
The BD Veritor™ Plus
Analyzer update has not
been completed successfully.
Defective USB flash drive.
The BD Veritor™ Plus
Analyzer has detected that
the QC test procedure has
not been completed
successfully, because:
• A mismatch was detected
between the QC swab
and test device (for
followed by:
example, a Strep A QC
swab was run with an
QC FAIL
RSV test device).
• The test outcome did not
match the expected
outcome (for example, a
Strep A positive result
was expected but a Strep
A negative result was
detected).
A hardware or software
failure of the connectivity
ERROR
module.
Defective USB flash drive or
UPDATE FILE
non-supported device
NOT FOUND
inserted into BD Veritor™
Plus Analyzer USB port.
INVALID
An invalid kit lot barcode was
BARCODE
detected by the BD Veritor™
REINSERT
Plus Analyzer.
TEST DEVICE
Corrective Action(s)
Contact BD*.
Repeat the firmware update procedure as described in
the instructions included with the update USB flash drive.
On subsequent occurrences, contact BD*.
The firmware update is not compatible with the Analyzer.
Contact BD to obtain the correct update version*.
Repeat the firmware update procedure as described in
the instructions included with the update USB flash drive.
On subsequent occurrences, contact BD*.
Ensure that the same test device type has been used
across all components (for example, a BD Veritor™
System Test Flu A+B test device must be used with the
QC swab appropriate for the test device).
Ensure that the test device inserted was developed from
the QC swab that was scanned with the barcode scanner.
On first occurrence, repeat the QC procedure. On
subsequent occurrences, contact BD*.
Contact BD for replacement module*.
If attempting to update the Analyzer, confirm that the USB
flash drive has been provided by BD.
Repeat the firmware update procedure as described in
the instructions included with the USB flash drive. On
subsequent occurrences, contact BD*.
Ensure that the barcode scanned during this step is from
a valid BD Veritor™ Test Kit box label. For kits with two
barcodes, scan only the upper barcode that starts with
(17).
35