Common Malfunctions - ECOVACS WINBOT 7 Serie Manual De Instrucciones

10. Common Malfunctions

NO.
Winbot fails to stick
1
to window
Winbot stops,sounds
an alarm and the
2
Indicator Light flashes
RED
EN
Winbot leaves streaks
on the window while
3
cleaning
Loud noise is
produced when the
4
unit is cleaning
Reduced cleaning
5
ability
Driving Treads slip
6
on the window
Remote control
7
does not work
15
TM
Problem
a. Check power connection. Make sure that the Winbot is connected to the Power Adapter
and that the Adapter is plugged into the receptacle, or
b. Check window surface. If the window surface is not smooth, is wet, too dirty or greasy,
Winbot will not able to suction to the window, or
c. Check Cupule surface for dirt or damage. If the Cupule's surface is dirty, clean it with a
damp cloth. If the Cupule surface is damaged, it may need to be replaced. Call
Customer Service at 1-888-966-0895 or visit www.ecovacs.com.
d. Check Rear Cleaning Pad position. Make sure the Rear Cleaning Pad is placed exactly
within its velcro area. Take care not to cover any part of the Cupule (suction ring), or the
plate that holds it, with the Rear Cleaning Pad.
a. Check Winbot's location on window. If the Winbot is stuck against the window frame or
edge of the glass, move it away from the frame using the Remote Control Arrow buttons.
Restart cleaning by,pressing the START button on the unit or RESET on the Remote
Control, or
b. Check window surface. If Winbot has encountered hard debris on the window and can
not maneuver itself away from the spot without losing suction, use the Remote Control to
move the unit away from the spot by pushing the Arrow buttons. Then press the RESET
button on the Remote or the START button on the unit to restart cleaning.
a. Check Cleaning Pads.
1. Winbot's Front Cleaning Pad may be too dirty to clean the dirt from the window. Replace
with a clean Pad. (Cleaning Pads can be rinsed with warm water and allowed to dry. They
are also machine washable), or
2. Winbot's Front Cleaning Pad may not be moist enough to properly absorb dirt into the
pad. Re-spray Front Cleaning Pad with Cleaning Solution until damp, not wet, or
3. Winbot's Rear Cleaning Pad may be too dirty. Replace with a clean, dry pad.
b. Check Squeegee. Winbot's Squeegee may be dirty, clean dirt residue with damp cloth, or
c. Check Driving Treads. Driving Treads may be dirty and/or have accumulated debris
that needs to be cleaned. Clean with a damp cloth.
d. Your window may be too dirty. Winbot is not intended for heavy duty or first time cleaning, you
still need to do that by hand as you have done in the past.
a. Check Cleaning Pads. Cleaning Pads may have debris in the pads causing friction noise.
Replace with clean Pads, or
b. Check Cupule surface. The Cupule may have dirt stuck on its surface causing friction
noise. Gently clean the surface with a damp cloth to make it smooth again, or
c. Check Driving Treads. Driving Treads may be dirty and/or have accumulated debris that
needs to be cleaned. Clean with a damp cloth, or
d. Check Cleaning Plate. The Cleaning Plate may have something obstructing its ability to
move up and down. Clear any obstruction from the Cleaning Plate.
* If noise persists,call Customer Service at 1-888-966-0895 or visit www.ecovacs.com.
a. Check Cleaning Pads. Cleaning Pads may be too dirty to clean properly. Replace with fresh
Cleaning Pads. (Cleaning Pads can be rinsed with warm water and allowed to dry, or can be
machine washed), or
b. Check Driving Treads. Driving Treads may be dirty and/or have accumulated debris that
needs to be cleaned. Clean with a damp cloth, or
c. Check Cleaning Plate. The Cleaning Plate may have something obstructing its ability to
move up and down. Clear any obstruction from the Cleaning Plate.
* If problem persists,please contact Customer Service at 1-888-966-0895 or visit
www.ecovacs.com.
a. Check Front Cleaning Pad. The Front Cleaning Pad may be too wet and leaves water on the
window. Remove Front Cleaning Pad and allow it to dry, or
b. Check Driving Treads. Driving Treads may be dirty and/or have accumulated debris that
needs to be cleaned. Clean with a damp cloth.
* If problem persists,please call Customer Service at 1-888-966-0895 or visit
www.ecovacs.com.
a. Remote Control works best when used within 6.5 feet of Winbot, or .
b. Check batteries. If batteries are installed properly and the Remote Control is not functioning, .
replace the batteries, or
c. Remote Control may need to be Paired with Winbot. For Pairing instructions, please see section .
5.2, or
d. Check Alarm or Indicator Light. If Winbot has sounded a toot toot warning because it has lost .
power or suction, it can not be maneuvered with the Remote Control. Reconnect power or re-
attach Winbot to window.
Solutions