Limited Warranty to Original Purchaser
ECOVACS Robotics, Inc. stands behind the WINBOTS they build with the following Limited Warranty
1. Limited Warranty. ECOVACS Robotics, Inc. also warrants to you, the original purchaser, that your
WINBOT will be free from defects in materials and workmanship when used under normal conditions for
one (1) year from the product purchase date. This Limited Warranty applies only to new products
purchased and used in the United States and Canada. Some states/jurisdictions do not allow limitations on
duration on an implied warranty, so the above limitation may not apply to you.
2. Proof of Purchase. To make a claim under our Limited Warranty, you must first show us the date on
which you purchased the WINBOT. Your bill of sale or similar document is sufficient. If you are unable to
show us the original date of purchase, the time periods in this Limited Warranty will start on the date we
shipped your WINBOT from our factory.
3. Exclusions. This Limited Warranty does not cover defects or damages caused by (1) alterations not
approved by us, improper repairs or service, or improper parts and accessories not supplied by us; (2)
misuse or failure to follow operating instructions, and failure to perform recommended maintenance; (3)
parts that must be replaced periodically; or (4) use in any other manner than normal and expected use.
4. Your Responsibilities. You are responsible for (1) preventative maintenance of the product (such as
cleaning of driving treads, cupule, cleaning pads, etc.); and (2) insuring that the instruction manual is
following for care and use of your product.
5. Customer Service. Please contact Customer Service at 1(888) 966-0895 to determine your problem
and the next steps. ECOVACS Robotics, Inc. and its suppliers' entire liability and your exclusive remedy
shall be, at our option, either (1) return of the price paid, or (b) replacement of parts or product.
Replacement parts and products assume the remaining original Limited Warranty or thirty (30) days,
whichever time period is greater.
6. No Other Warranties. ECOVACS Robotics, Inc. does not warrant the functions contained in the
WINBOT will meet your requirements. The entire risk as to the quality and performance of the WINBOT is
with you. To the maximum extent permitted by applicable law, ECOVACS Robotics, Inc. and its suppliers
disclaim all other warranties, either express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose, with regard to the WINBOT and the accompanying
written materials. This Limited Warranty gives you specific legal rights. You may have others which vary
from state/jurisdiction to state/jurisdiction.
7. No Liability for Consequential Damages. To the maximum extent permitted by applicable law, in no
event shall ECOVACS Robotics, Inc. or its suppliers be liable for any damages whatsoever (including
without limitation, damages for loss of business profits, business interruption, loss of business information,
or any other pecuniary loss) arising out of the use or inability to use the WINBOT, even if ECOVACS
Robotics, Inc. has been advised of the possibility of such damages. Because some states/jurisdictions do
not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation
may not apply to you.
8. California Law. The terms of our Limited Warranty shall be governed by, construed, interpreted and
enforced in accordance with the laws of the State of California without reference to conflict of laws
provisions. The exclusive venue for any dispute arising out of this agreement shall be a court of competent
jurisdiction in Los Angeles County, California. Should any of the provisions of our Limited Warranty be
declared invalid by any court of competent jurisdiction, the balance of our Limited Warranty will remain in full
force and effect.
ECOVACS WINBOT
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