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Thank you for purchasing a Mowox®-quality product!
You have decided for a gardening power tool on the state of the art of engineering, which
suits the toughest quality standards. All Mowox® products are produced according to the
norms ISO 9001, ISO 14001, OHSAS 18001 and BSCI.
24 months warranty on gardening power tools!
Eventual faults of material or production are eliminated with repair or exchange of our
choice. This product has a 24-month warranty counting from the day of first purchase. This
warranty covers all defects caused by material or production. Not covered by this warranty
are:
Wear parts like
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Damages and defects that origin from improper handling, outer influence or
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modifications
Damages after commercial use
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For defects on Honda- and Briggs & Stratton-engines, the warranty conditions of
Honda or Briggs & Stratton apply, which are within the packaging contents.
12 months warranty on batteries!
Eventual faults of material or production are eliminated with repair or exchange of our
choice. This product has a 12-month warranty counting from the day of first purchase.
The Mowox® battery pack is a highly sophisticated technical product. It contains
accumulator cells with lithium-ion technology. This grants a high accumulator capacity and
operating range at a low weight. The notorious „memory effect" is debarred with that
technology.
Like all accumulators, the Mowox® battery is subject to a normal usage attrition. In order to
use your accumulator pack for a long time, follow these guidelines:
Do not expose the accumulator pack to any humidity, heat or extreme cold. A storage
temperature of 10° to 15°C in a dry environment is ideal. Prior to a longer storage, e.g.
winter, you should charge the battery once. The accumulator is subject to a natural self-
discharge and should be recharged every three months. Towards the end of its lifetime, the
duration after a full charge decreases. This natural use-related wear does not justify a
warranty claim.
Please acknowledge that a robotic mower needs, due to its functioning and dependant on
its programming, several charge/discharge cycles each day. Therefore, it is normal that the
lifetime of the battery elapses after one year.
What to do in case of warranty?
Which is important: The purchase receipt must be kept as a proof for the date of first
purchase. For an eventual repair please also store the original package carton. In a warranty
case, please contact our customer service with this warranty sheet and a copy of your proof
of purchase. We reserve the right to reject claims if the purchase cannot be substantiated or
the product is obviously not properly serviced.
This guarantee does not affect the buyer's legal warranty claims against the seller.
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knives
grass catching bags
wheels, wheel caps and wheel bearings
drive belts, Bowden cables
air filters, spark plugs, carburettors
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