1 Condensation build-up due to lengthy storage and/or
temperature fluctuations
• Operate the unit briefly (max.
5 min.) without moisture sensors
2 Expansion tank (optional for polder pumps) is too high
• Install the expansion tank no more than 10 m above
the bottom edge of the intake port
3 Increased leakage when running in new mechanical
shaft seals
• Change the oil
4 Defective moisture sensor cables
• Replace the moisture sensors
5 Mechanical shaft seal is defective
• Replace the mechanical shaft seal and contact the
factory
9.0.7 Further steps for troubleshooting
If the points listed here do not rectify the fault, con-
tact our customer service. They can help you as follows:
• Telephone or written support from customer service
• On-site support from customer service
• Inspection or repair of the unit at the factory
Please note that you may be charged for some ser-
vices provided by our customer support. For more
details, please contact customer service.
10 Spare parts
Spare parts can be ordered from the manufacturer's
customer service. To avoid queries and incorrect orders,
the serial and/or article number must always be sup-
plied.
Technical changes reserved!
Installation and operating instructions Wilo-EMU KS.../KS...Ex
English
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