Olivetti JP 90 Manual Del Usuario página 48

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•
Check that you have removed the protective film from the
print head.
•
If the FORM FEED light indicator flashes slowly, check
that paper is present and that it loads correctly.
2. Printingstops.
•
If the FORM FEED light indicator flashes slowly, check
that paper is present and that it loads correctly.
If there is no paper in the printer, load up to 15 sheets of
paper in the ASF and press the FORM FEED key on the
operator panel.
See the section "Paper" for the correct paper loading
procedure.
3. Poorprintquality .
•
Make sure you are using good quality paper.
•
Try printing on the other side of the paper.
4. Strangecharactersareprinted.
•
Check that you are using the correct emulation.
•
Check that the driver you have selected is compatible with
the emulation you intend to use.
If you cannot solve this problem, your hot line service may
request to run a hex-dump of a test piece to check that the
data transmission is operative. To run the hex-dump,
proceed as follows:
30
– In a printer OFF condition, press and hold the POWER
and FORM FEED keys simultaneously, then release
first POWER and then FORM FEED.
– Send a short test file from your computer. The
content of this file is printed as a string of hexadecimal
codes corresponding to the individual characters
transmitted.
– To exit from hex-dump mode, press POWER; the print
is switched off. Press POWER again to switch the
printer on.
5. Printtestexecutedcorrectly,butunabletoprintin
Windows®environment .
Theprinterdriver maynotbeinstalledcorrectly.
•
Check that the name of the printer appears in the List of
printers in the Printers dialogue box:
– If the printer name is not listed, install it following the
driver installation procedure described in Quick Start .
– If the printer name is listed, remove it from the list by
clicking on the Remove button in the Printers dialogue
box and then repeat the driver installation procedure.
User Guide - Troubleshooting