TROUBLESHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE REASON
Cleaner won't run
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Thermal Protector activated.
Cleaner won't
1. Dirt container not installed correctly.
pick-up or low
suction
2. Dirt container full.
3. Brushroll worn.
4. Broken or worn belt.
5. One or both filters are clogged.
6. Nozzle/dirt passage clogged.
7. Carpet height setting is incorrect.
Dust escaping
1. Dirt container full.
from cleaner
2. Dirt container not installed correctly.
3. Hose not installed correctly.
4. Filter not installed completely.
Cleaner tools won't
1. Hose clogged.
pick-up
2. Dirt container full.
3. One or both filters are clogged.
Headlight not
1. Bulb burnt out.
working
2. Loose electrical wires.
Cleaner is difficult
1. Carpet height setting is incorrect.
to push or won't
move forward
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
our website at www.dirtdevil.com. Costs of any transportation to and from any place of repair are to be paid by the
owner. The service parts used in this unit are easily replaced and readily available from an authorized Royal
or retailer. Always identify your cleaner by the model number and manufacturing code when requesting information or
ordering replacement parts. (The model number appears on the bottom of the cleaner.)
All manuals and user guides at all-guides.com
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/reset breaker.
3. Take to service center. To find nearest location,
visit our website at www.dirtdevil.com or call
1-800-321-1134.
4. Allow cleaner to cool - Pg. 3.
1. Review dirt container removal and replacement -
Pg. 8 & 9.
2. Empty dirt container - Pg. 8.
3. Replace brushroll - Pg. 10.
4. Replace belt - Pg. 10.
5. Remove both filters and clean - Pg. 8 & 9.
6. Open access door; remove obstruction - Pg. 11.
7. Set carpet height adjustment to appropriate
setting for carpet being cleaned - Pg. 7.
1. Empty dirt container - Pg. 8.
2. Review dirt container removal & replacement -
Pg. 8 & 9.
3. Review hose installation - Pg. 6.
4. Review filter removal & replacement - Pg. 8 & 9.
1. Remove hose and tools; remove obstruction -
Pg. 6 & 11.
2. Empty dirt container - Pg. 8.
3. Remove both filters and clean - Pg. 8 & 9.
1. Replace bulb - Pg. 11.
2. Take to service center. To find nearest location,
visit our website at www.dirtdevil.com or call
1-800-321-1134.
1. Set carpet height adjust lever to appropriate
setting for carpet being cleaned - Pg. 6.
Dealer or visit
®
12
Dealer
®