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5 WARRANTY
5.1 Warranty For EU Countries
Subject to the terms and conditions set forth herein, Tenneco Marzocchi
S.r.l. grants an independent warranty to the relevant end-user that its
suspension system is free from defect in material and/or workmanship
throughout a period of two (2) years from the date of the purchase. A
defective suspension system will be repaired or replaced, at the option
of Tenneco Marzocchi S.r.l. free of charge, within thirty (30) days after
receipt of the same from the relevant authorized Tenneco Marzocchi
dealer. The retail invoice or, if any, the warranty certifi cate dated and
stamped by the relevant Marzocchi retailer, enclosed with the product, will
serve to prove the commencement date of the warranty and the place of
purchase of the product. In the event of a defect within the aforesaid term,
the purchaser should return the product to the Marzocchi retailer where
he/she bought it, illustrating the defect and the reasons of the warranty
claim. The retailer will inform the purchaser when the product has been
repaired or replaced.
5.1.1.1 NOT COVERED: This warranty does not cover defects resulting
from accidents, alteration, neglect, misuse, abuse, improper use,
improper assembly, improper maintenance, repairs improperly performed,
replacement parts or accessories not conforming to Tenneco Marzocchi
S.r.l.'s specifi cations, modifi cations not recommended or approved in
writing by Tenneco Marzocchi S.r.l. activities such as acrobatics, stunt
jumping, ramp riding, racing, commercial use, competitive use, use in
mountain biking or BMX parks, use on BMX trails, and/or normal wear
or deterioration occasioned by the use of the suspension system, and,
in general, all subsequent non- conformity defects resulting from the non
observance of the instructions of the products Manual.
This warranty does not cover, as they are not original non-
conformities, items and substances subject to normal wear occasioned
by use, such as oil, sealing rings, dust seals, and sliding bushes. In
addition, this warranty is void in the event that the suspension system is
used with rental bicycles. This warranty will be automatically void if the
serial number of the Marzocchi suspension system is altered, erased,
defaced or otherwise subject to any tampering. Finally, this warranty will
not cover second-hand Marzocchi suspension systems and in this case
the retailer will offer a warranty for the second-hand product, without
liability of any kind, either direct or indirect, of Tenneco Marzocchi S.r.l.
5.1.1.2 TERRITORIAL LIMITATION: This warranty covers all the
products bought only in a EU country (including Switzerland), except for
products bought in a EU country but used in the USA which the clauses
of the "Warranty rest of the world – USA included" apply to. Some EU
countries set mandatory rules which govern the warranty for consumer
goods; should these rules be inconsistent with the terms of this warranty,
national mandatory rules shall take precedence.
W
!
ARNING
Install, service and use the Marzocchi Suspension System in
absolute compliance with the instructions in the products Manual.
5.1.2 PURCHASER: This warranty is made by Tenneco Marzocchi S.r.l.
with only the original purchaser of the Marzocchi suspension system,
and does not extend to any third parties. The rights of the original
purchaser under this warranty may not be assigned.
5.1.3 TERM: The term of this warranty shall commence on the date of
purchase and shall continue for a period of two (2) years from the date of
the original purchase. Unless the two-year warranty still applies, replaced
parts have an additional six (6) month warranty.
5.1.4 PROCEDURE: In the event of a defect covered by this
warranty, the purchaser
should exclusively contact the authorized
Tenneco Marzocchi dealer, from whom the purchaser bought the product
(or Tenneco Marzocchi USA).
5.1.5 ADDITIONAL REMEDIES: The warranty granted hereunder shall be
respective of and in addition to any statutory warranty claim an end-user
may have against its relevant dealer where the end-user has purchased
the suspension system or any mandatory product liability rights.
5.1.6 DAMAGES: This independent warranty shall not give any rights for
compensation of damages but shall be limited to the remedies set forth
in Section 5.1 above. Specifi cally, Tenneco Marzocchi S.r.l. and Tenneco
Marzocchi USA, Inc. SHALL NOT BE RESPONSIBLE UNDER THIS
WARRANTY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
ASSOCIATED WITH THE USE OF THE MARZOCCHI SUSPENSION
SYSTEM.
5.1.7 WARNING: Always install, repair and use your Marzocchi
suspension system in strict compliance with its owner's manual.
5.1.8 EUROPEAN WARRANTY APPLICABLE LAW: Any disputes arising
out of this warranty will be governed by the laws of the country of Italy.
5.2 Warranty rest of the world excluding Europe – USA included
If any component of your suspension system is found to be defective
in materials or workmanship within the term of this Limited Two Year
Warranty (the "Agreement"), the defective component will be repaired
or replaced, at the option of Tenneco Marzocchi S.r.l. free of charge,
within thirty (30) days after receipt of the same from an authorized
Tenneco Marzocchi dealer or Tenneco Marzocchi USA, freight prepaid,
together with the original retail invoice or other evidence of the date of
purchase.
5.2.1 NOT COVERED: This warranty does not cover damage
resulting from accidents, alteration, neglect, misuse, abuse, improper
use, lack of reasonable or proper maintenance, improper assembly,
repairs improperly performed, replacement parts or accessories not
conforming to Tenneco Marzocchi S.r.l.'s specifi cations in the Owner's
Manual or on the Website www.marzocchi.com, modifi cations
recommended or approved in writing by Tenneco Marzocchi S.r.l.
activities such as acrobatics, jumping, stunt riding, ramp riding, racing,
commercial use, competitive use, use in mountain biking or BMX parks,
use on BMX trails, and/or normal wear or deterioration occasioned by
the use of the suspension system. This warranty does not cover items
subject to normal wear due to the use of the suspension system, such
as for example oil, oil seals, dust seals and bushes. We therefore ask
you to check (or have your dealer check) its condition at the moment you
purchase the suspension system, as that is the only time that it will be
possible to replace such components. In addition, this warranty is void
in the event that the suspension system is used with rental bicycles,
unless Tenneco Marzocchi S.r.l. provided prior approval in writing for
such use. This warranty also does not include any expenses related to
the transportation of the Marzocchi suspension system to or from an
authorized Tenneco Marzocchi dealer (or Tenneco Marzocchi USA), labor
costs to remove the Marzocchi suspension system from the bicycle,
or compensation for loss of use while the Marzocchi suspension system
is being repaired. This warranty will be automatically void if the serial
number of the Marzocchi suspension system is altered, erased, defaced
or otherwise subject to any tampering. This warranty will be automatically
void if the purchaser does not follow all the instructions in the Owner's
Manual and in the website www.marzocchi.com.
W
!
ARNING
Install, service and use the Marzocchi Suspension System in
absolute compliance with the instructions in the products Manual.
5.2.2 PURCHASER: This warranty is made by Tenneco Marzocchi
S.r.l. with only the original purchaser of the Marzocchi suspension
system, and does not extend to any third parties. The rights of the original
purchaser under this warranty may not be assigned.
5.2.3 TERM: The term of this warranty shall commence on the date of
purchase and shall continue for a period of two (2) years from the date of
the original purchase. Unless the two-year warranty still applies, replaced
parts have an additional six (6) month warranty.
5.2.4 PROCEDURE: In the event of a defect covered by this warranty,
the purchaser should contact an authorized Tenneco Marzocchi dealer
(or Tenneco Marzocchi USA).
5.2.5 ENTIRE AGREEMENT: This warranty supersedes any and all oral
or express warranties, statements or undertakings that may previously
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