inserted
then it may be that:
2. The skin is dry,
meaning
conductivity between
the metal plates on
the probe and your
skin.
No
Intensity level is not
sensation
high enough and/or
and no
reduced sensitivity in
warning
the
triangle
treated.
showing
No
Position
sensation
optimal
on one side
adjusting.
of the probe
(or
electrode)
Sudden
If you disconnect and
change in
re-connect
sensation
minutes
signal will feel quite a
lot stronger.
The patient is an intended operator. There are no user-serviceable parts inside the
unit, and no calibration is required.
If the above review has failed to resolve your problem, or to report unexpected
operation or events, or to provide feedback call TensCare or your local dealer (address
on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to
assist you with most issues you may have experienced, without the need to send your
product in for service.
European Medical Device Regulation requires that any serious incident that has
occurred in relation to this device should be reported to the manufacturer and the
competent
authority
vaginally,
connection. If this enables you to use the unit,
you should find that in a few weeks of stimulation
the contact improves. If it does not, this unit may
not be suitable for you. You may need to contact
poor
your healthcare professional to discuss other
suitable options.
iii) The probe supplied with the unit has a 28 mm
diameter. An optional 32 mm probe, part no. X-
VPM, is available.
i) Please make sure you are increasing the
intensity high enough. Most people will start to
feel the stimulation in their hand at around 25 mA
area
being
and with the probe inserted you will need to
increase the intensity higher to around 40 mA to
60 mA. Max power is 99 mA. Everyone is
different so just keep increasing the intensity until
you can feel it. The intensity increases in very
small steps of 1 mA.
ii) You may have reduced sensitivity due to
previously damaged or desensitised pudendal
nerves (this can happen in childbirth or some
surgical procedures). Please consult your
healthcare professional.
is
not
The current flows from one side of the probe to the
–
other, so it is not possible to have one side "not
needs
working". However, the strength of the sensation
depends on how close to the nerve the current
flows, and also in which direction it flows relative to
the nerve. You can try slightly adjusting the position
on the probe or exchanging the connection of the
wires in the probe.
Always return strength to zero after disconnecting
a
few
the lead or the probe.
later,
the
in
your
country.
37
This
can
be
found
at: