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User Issue
The cleaner is not cleaning
the pool effectively.
The cleaner does not go
straight in the pool or does
not tilt
The cleaner does not
collect debris or go forward
Dismissing an Error Code
From the Control Box:
After you have completed the troubleshooting solution steps, press any key (except the phone icon) to
clear the error code.
If the control box is in Standby Mode, press the Start/Stop button to show the on-screen display. After you
have completed the troubleshooting solution steps, press any key (except the phone icon) to clear the error
code.
From the iAquaLink
App:
®
Press the error icon to display troubleshooting solutions. After you have completed the troubleshooting
solution steps, press Clear Error to return to normal operation. Or, press OK if you need to complete the
solution steps at a later time.
iAquaLink
Troubleshooting
®
This information can help to troubleshoot connection and setup challenges between the iAquaLink app and
the cleaner.
How It Works
Your
Smart
Device
Internet
Possible Cause
Filter canister is full or dirty
Brushes are worn
Cable is excessively tangled
(the front brush and parts need to be
cleaned regularly)
Tracks may be worn out
Debris jamming transmission
Debris jamming transmission
Your
Internet
Router
Suggested Solution
Dispose of debris and thoroughly clean the filter
canister with mild soap and a soft brush. Then,
re-submerge the cleaner (see: Clean the Filter
Canister).
Check the wear indicator(s) (see: Replacing
Wear Parts).
Untangle the twisted cord and lay in sun to
reduce memory (see: Cord Tangling).
Check cups or wear indicator to verify if tracks
need to be replaced. Use tracks with cups on
pools with smooth surfaces. Use tracks w/o cups
on pools with non slip surfaces.
Remove any debris in the front brush area
Remove any debris in the front brush area
Cleaner
Control
Unit
Robotic
Pool
Cleaner