EVBOX Dynamic Load Balancing Kit Manual De Instalación página 25

5. Troubleshooting
Note
If the house or facility has a solar power system, excess power that cannot
be used or stored is fed back to the grid (which results in a negative energy
consumption). At present, the EVBox Install app indicates this as a positive
value.
5. Troubleshooting
Problem
The EVBox Install app
does not show any
values.
Not all readings are
received in the EVBox
Install app.
(2-phase and 3-phase
configuration)
Possible cause
The network cable is
not connected to the
charging station.
The network cable is
not connected to the
DLB adapter.
The network cable is
not crimped properly.
The related current
sensor is not connected
to the DLB adapter.
The network cable is
not crimped properly.
Solution
Make sure that the
network cable is
connected to the
correct port in the
charging station.
Make sure that the
network cable is
connected to the DLB
adapter.
Make sure that the
network cable is
crimped properly.
Make sure that the
current sensor is
connected to the DLB
adapter. Increase the
electrical load to >1A,
and check again.
Make sure that the
network cable is
crimped properly.
EN
21