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Craftmade KNE48 Guia De Instalacion página 13

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Troubleshooting.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check power to wall switch/wall control.
2.Verify that wall control (optional use) is wired
properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld
remote control and, if applicable, wall control
may not have been successful and code was not
activated. Turn off power and repeat instructions
in Section 11 (page 11).
5. Check that red light on handheld remote
control turns on when a button is pressed
indicating that the battery is good.
6. Verify that reverse switch is set completely in
either direction.
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Verify that molex connections in LED light kit
are properly connected.
3. Check to be sure wires in canopy are wired
properly.
4. Learning process between fan, handheld
remote control and, if applicable, wall control
may not have been successful and code was not
activated. Turn off power and repeat instructions
in Section 11 (page 11).
Problem: Fan and light fail to operate with
remote control and/or wall control.
Solutions:
1. Check battery power to handheld remote
control and/or wall control.
2. Learning process between fan, handheld
remote control and, if applicable, wall control
may not have been successful and code was not
activated. Turn off power and repeat instructions
in Section 11 (page 11).
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit provided in one of the
hardware packs. If no blade balancing kit is
provided, please call Customer
Support,1-800-486-4892, to request one.
2. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
JMLI2208
Warranty.
CRAFTMADE™ LIFETIME LIMITED WARRANTY:
CRAFTMADE warrants this fan for use as intended under
the following provision: CRAFTMADE will replace any fan
which has faulty performance due to a defect in material
or workmanship or fails to operate satisfactorily when
failure results from normal use. Contact Craftmade
Customer Service at 1-800-486-4892, Option 1 or via
email at customerservice@craftmade.com.
In the event a product is no longer available,
CRAFTMADE will make best efforts to offer a comparable
product or credit towards another CRAFTMADE fan.
The purchaser shall be responsible for all costs incurred
in the removal and reinstallation.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty. Glass globes and light
bulbs are not covered by this warranty but will be replaced
if found broken at time of purchase.
Neither CRAFTMADE nor the manufacturer will assume
any liability resulting from improper installation or use of
this product. In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.
Parts, Replacement or
Technical Assistance.
For parts, replacement, technical assistance or
additional information, please have the fan
model number, name or picture available and
contact Craftmade in one of the following ways:
Customer Support:
1-800-486-4892, Option 1
Technical Support:
1-800-486-4892, Option 2
Email:
customerservice@craftmade.com
www.craftmade.com
page 13

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