Porsche Home Energy Manager Manual Del Usuario página 30

Start first installation
Troubleshooting: Problems and solutions
Problem
In the overview of the Web Appli-
cation no power is displayed at
the EEBus device
Power sources or configured
power consumers do not indicate
or indicate incorrect power
The fuse trips despite active
overload protection
28
Possible causes
The EEBus pairing was not successful on the
EEBus device (e.g. Porsche charger)
No phase assignment in Web Application
No lines connected to the voltage measure-
ment
Current converter connected the wrong way
around
Current converter not configured or config-
ured incorrectly
No or wrong current converter configured for
power consumers
Current converters are connected the wrong
way around
Current converter not configured or config-
ured incorrectly
Remedial action
e
Repeat the EEBus pairing on the EEBus device and strengthen the commu-
nication signal (WiFi or PLC) if necessary.
g Follow the instructions for the EEBus device.
e
In the HOME INSTALLATION of the Web Application, assign phases to the
EEBus device by means of current converter.
e
Electrically skilled person attaches neutral conductor and the phase con-
ductor to the energy manager via plug connector J400.
e
Electrically skilled person checks whether the direction of arrow of the
current converter is pointing toward consumption and whether the cable is
connected correctly to plug connectors J200, J300 and J301.
e
Check whether the connection positions of the current converters on the
energy manager match the configuration in the Web Application of the
HOME INSTALLATION (CT#). In addition, the configured phases of the
current converters must correspond to the phases of the voltage measure-
ment.
e
In Web Application of the HOME INSTALLATION, check whether (the
correct) current converters have been assigned to the electrical load.
e
An electrician checks whether the direction of the arrow of the current
converter is pointing toward consumption and whether the cables are
connected correctly to plug connectors J200, J300 and J301.
e
Check whether the connection positions of the current converters on
the energy manager match the configuration in the Web Application of
the HOME INSTALLATION (CT#). In addition, the configured phases of
the current transformers must correspond to the phases of the voltage
measurement.