Problem
Blinking red LED and display (if available) shows
SHIP INCOMPLETE Low Capacity:yy%.
Blinking red LED and display (if available) shows
RADIO POCKET CANNOT LT STORE or CHARG-
ING POCKET CANNOT SHIP LI.
Chapter 9: Charger Troubleshooting
What to do...
●
Try replacing the battery with another IMPRES
2 or other authorized Motorola Solutions Lith‐
ium-Ion battery. If the fault no longer exists,
take the faulted battery out of service. If the
fault persists with the replacement battery, take
the charger out of service.
The Potential Capacity of the authentic Motorola
Solutions Lithium-Ion battery may be less than the
Ship Lithium limit. The battery may be nearing End
of Life.
The charger pocket is not the standard pocket for
charging a battery through electrical contacts be‐
tween the charger and the battery.
●
A Radio Pocket is a special pocket in which the
battery is attached to a radio, there are no ex‐
ternal contacts on the battery, and the battery
is charged through electrical contacts on the
radio.
●
A Charging Pocket is a pocket that uses charg‐
er energy for a special purpose, such as USB
charging ports.
Move the battery to a standard pocket or replace
the Radio Pocket or Charging Pocket with a stand‐
ard pocket.
MN009418A01-AC
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