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What should you do if no steam comes out of the steam attachment?
•
In most cases, the reason is that the steam pipe and the steam attachment
were not cleaned after the milk was frothed and milk residues are blocking the
steam pipe.
•
Try cleaning the tube with a small cleaning brush.
•
If that doesn't help, put vinegar and water in a ratio of 1:1 in the water tank.
Then start the steam function to clean the steam pipe. Then refill with fresh
water and then start the steam function again.
•
If the problem still persists, please contact customer service.
TROUBLESHOOTING
Problem
Liquid runs out of the
attached portafilter.
The portafilter cannot
be locked properly and
liquid will spill out of
the top of the attached
portafilter.
Cold espresso.
The pump is making
unusual noises.
Possible cause
Residue on the seal.
The powder is too fine.
The powder has been
compressed too much.
The seal is old.
Too much powder in the
sieve.
Residue on the seal.
The powder is too fine.
The indicator lamp does
not light up.
The device was not
preheated.
The coffee cup was not
preheated.
No water in the tank.
The tank is not seated
properly.
Solution
Remove the residue.
Use coarser powder.
Don't push the powder
too hard into the sieve.
Contact a specialist
company.
Adjust the amount of
powder (see: Frequently
Asked Questions).
Remove the residue.
Use coarser powder.
Coffee preparation starts
when the indicator light
comes on.
Wait until the device has
heated up before you
start preparing coffee.
Preheat the coffee cup.
Fill the tank with water.
Insert the tank properly.
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