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TROUBLESHOOTING
If you experience a problem with your appliance or are concerned that the appliance is not
functioning correctly, you can carry out some easy checks before calling for service, please see
below. You can carry out some easy checks according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have made the
checks mentioned below, contact a qualified electrician, authorized service engineer or the shop
where you purchased the product.
Problem
Appliance is not
working correctly
Odors from the
appliance
Noise from the
appliance
The motor runs
continuously
The motor runs
continuously
Possible cause & Solution
Check whether the power cord is plugged into the power outlet
properly.
Check the circuit of your power supply, replace if necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the automatic
defrost cycle, or for a short time after the compressor.
The interior may need to be cleaned.
Some food, containers or wrapping cause odors.
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the freezer
compartment or other compartments.
Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall. Bottles or containers
fallen or rolling.
It is normal to frequently hear the sound of the motor, it will need
to run more when in following circumstances:
• Temperature setting is set colder than necessary
• Large quantity of warm food has recently been stored within
the appliance.
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After your installing the appliance or it has been switched
off for a long time
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