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Useful information
Problem
Possible causes
A cooling fan built into your
induction hob has come on
to prevent the electronics
Fan noise coming from the
from overheating. It may
induction hob.
continue to run even after
you've turned the induction
hob off.
• The induction hob cannot
detect the pan because
it is not suitable for
induction cooking.
Pans do not become hot and
appears in the display.
• The induction hob cannot
detect the pan because
it is too small for the
cooking zone or not
properly centred on it.
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
Technical fault.
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
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What to do
This is normal and needs
no action. Do not switch the
power to the induction hob
off at the wall while the fan
is running.
• Use cookware suitable
for induction cooking.
See section 'Choosing the
right cookware'.
• Centre the pan and make
sure that its base matches
the size of the cooking
zone.
Please note down the
error letters and numbers,
switch the power to the
induction hob off at the
wall, and contact a qualified
technician.
EN
C
Useful information
Failure Display and Inspection
The induction hob is equipped with a self diagnostic function. With this test the technician is
able to check the function of several components without disassembling or dismounting the
hob from the working surface.
Troubleshooting
1) Failure code occur during customer using & Solution;
Failure code
No Auto-Recovery
Ceramic plate temperature
E1
sensor failure-- open
circuit.
Ceramic plate temperature
E2
sensor failure- -short
circuit.
Ceramic plate temperature
Eb
sensor failure
High temperature of
E3
ceramic plate sensor.
Temperature sensor of the
E4
IGBT failure -- open circuit.
Temperature sensor of the
E5
IGBT failure -- short circuit
E6
High temperature of IGBT.
Supply voltage is below the
E7
rated voltage.
Supply voltage is above the
E8
rated voltage.
Problem
Solution
Check the connection or
replace the ceramic plate
temperature sensor.
Wait for the temperature
of ceramic plate return to
normal.
Touch "ON/OFF" button to
restart unit.
Replace the power board.
Wait for the temperature of
IGBT return to normal.
Touch "ON/OFF" button to
restart unit.
Check whether the fan runs
smoothly; if not , replace
the fan.
Please inspect whether
power supply is normal.
Power on after the power
supply is normal.
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