Australia: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure. This is not a complete statement of
your legal rights as a consumer.
New Zealand: Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees
Act 1993. This guarantee applies in addition to the conditions and guarantees implied by that legislation.
Additional Warranty:
In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees
Act of New Zealand or any other applicable law, we provide the following warranty against defects:
1. If, during the fi rst 2 years from their date of purchase from the Supplier (Warranty Period), the Goods prove
defective by reason of improper workmanship or materials and none of your statutory rights or remedies
apply, we will repair or replace the Goods without charge.
2. We do not have to repair or replace the Goods under this Additional Warranty if the Goods have been used
for a commercial purpose; misused, improperly or inappropriately installed, operated or repaired; abused;
damaged; or not maintained in accordance with the manufacturer's instructions.
3. Even when we do not have to repair or replace the Goods, we may decide to do so anyway. In some cases,
we may decide to substitute the Goods with a similar alternative product of our choosing. All such decisions
are at our absolute discretion.
4. All such repaired, replaced or substituted Goods continue to receive the benefi t of this Additional Warranty
for the time remaining on the original Warranty Period.
5. This Additional Warranty is limited to repair, replacement or substitution only. As far as the law permits, we
will not be liable for any loss or damage caused to property or persons arising from any cause whatsoever.
6. In order to claim under this Additional Warranty you must telephone us on 1300 660 976 in Australia or
in 0800 377 737 New Zealand within the Warranty Period. You will be asked for details of the Goods, a
description of the defect and your personal details. Upon accepting your claim, we shall assist you with
either returning the Goods to the Supplier for replacement or to the most convenient Authorised Service
Centre for your Goods to be repaired. In some case we may require that you return to the Goods to us (at the
address below) for repair, replacement or substitution.
•
All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the
name and address of the Supplier, the date and place of purchase and identifi es product. It is best to
provide a legible and unmodifi ed receipt or sales invoice.
•
You must bear any expense for return of the Goods or otherwise associated with making your claim under
this Additional Warranty.
7. This warranty is only valid and enforceable in Australia and New Zealand.
Contact us or the place of purchase for further details.
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