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Before Calling
for Service
Check the following list to be sure a service call is necessary. Reviewing additional information on items to check may
prevent an unneeded service call.
PROBLEM
PO8818LE CAU8E8
If nothing on the oven operates
_ check for a blown circuit fuse or a tripped main circuit breaker.
, check if oven is properly connected to electric circuit in house.
, check that controls are set properly.
if the oven interior light does not work
, the light bulb is loose or defective.
if oven will not cook
, check that control panel was programmed correctly.
, check that door is firmly closed.
, check that Enter/Start Pad was touched.
, check that timer wasn't started instead of a cook function.
if oven takes longer than normal to
, be sure the Power Level is programmed properly.
cook or cooks too rapidly
if the time of day clock does not
, check that the power cord is fully inserted into the outlet receptacle.
always keep correct time
, be sure the oven is the only appliance on the electrical circuit.
If food cooks unevenly
, be sure food is evenly shaped.
, be sure food is completely defrosted before cooking.
, check placement of aluminum foil strips used to prevent overcooking.
If food is undercooked
, check recipe to be sure all directions (amount, time, and power levels) were
correctly followed.
, be sure microwave oven is on a separate circuit.
, be sure food is completely defrosted before cooking.
If food is overcooked
, check recipe to be sure all directions (amount, power level, time, size of dish)
were followed.
If arcing (sparks) occur
, be sure microwavable dishes were used.
, be sure wire twist ties were not used.
, be sure oven was not operated when empty.
, make sure metal rack (if used) is properly installed on 4 supports.
if the display shows a time counting
, check that door is firmly closed.
down but the oven is not cooking
, check that timer was not started instead of a cooking function.
Vent fan starts automatically
, If the temperature gets too hot around the microwave oven, the fan in the vent
hood will automatically turn on at the LEVEL 4 setting to cool the oven. It may
stay on up to an hour to cool the oven.
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