Data Exchange With The Ottobock Data Station; Troubleshooting Error Messages; Connection Failed - Ottobock 743L500 3D L.A.S.A.R. Posture Instrucciones De Uso

5.3.5.4 Data exchange with the Ottobock Data Station

Complete action using
Drive
Bluetooth
@
E-mail
Gmail
SmartShare Beam
Use as default app
To show this pop-up again, go to Settings > Apps and tap Clear
defaults.

5.4 Troubleshooting error messages

5.4.1 Connection failed

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Connection failed
A connection to the PC could not be established.
Please check the power supply and the cabling.
Cancel
743L500 3D L.A.S.A.R. Posture
OK
Live view Live view
Not connected. Tap to retry... Not connected. Tap to retry...
Connection failed
A connection to the PC could not be established.
Please check the power supply and the cabling.
Cancel Retry
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2
Retry
: "Perform action with"
: "Bluetooth" (other than transfer with the USB cable,
this is the only supported transmission method)
: "Use by default for this action" (check the box)
: "To show this pop-up again, go to "Settings" >
"Applications" and restore the default settings."
: "OK"
The special file for data exchange with the Ottobock
Data Station has the file extension "*.lasar".
The file is saved in a folder on the SD card in the tablet.
File path:
/storage/external_SD/Android/data/
com.ottobock.Lasar3DApp/files/Documents
It can be transferred to another computer using the
USB cable or Bluetooth (see user manual for the tab­
let).
If Bluetooth is not used, "OK" is not clicked and
instead the process is terminated. The file is stored in
the folder anyway.
► INFORMATION: Protect the unencrypted file
against access
according to the data privacy laws in the coun­
try of use and delete it after the end of the
retention period.
Error message text:
: "Connection failed"
: "A connection to the PC could not be established."
: "Please check the power supply and the cabling."
: "Cancel"
: "Retry"
: "Not connected. Tap to retry ..."
Possible causes:
• No power to the mini-computer
• Mini-computer still booting up (operating sys­
tem/software)
• Mini-computer crashed
• The QR code that was scanned or the activation
code that was entered does not match the product
Measures:
► Carry out the appropriate measures depending on
the cause (for example connect the power; wait for
booting to finish; restart the mini-computer; check
and reenter the code).
► 1x tap on "Retry".
by unauthorised persons
Use
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