Problems
Battery pack capacity too
Product does
not reach full
power
Vibration
or noise is
Trimming spool is damaged
excessive
Trimming spool is running
Result is
unsatisfactory
Battery pack discharged
Product
suddenly stops
9. END OF LIFE
Electrical products should not be discarded with household products. Used electrical products
must be collected separately and disposed of at collection points provided for this purpose.
Talk with your local authorities or dealer for advice on recycling.
10. WARRANTY
10.1 OUR WARRANTY
STERWINS products are designed according to the highest quality standards for products intended for
the consumer market. This sale warranty covers a period of 3 years as of the date of purchase of the
product. This warranty covers all defects in materials and workmanship: missing parts and elements,
and damage occurring under normal use circumstances. Repair and replacement of parts do not lead
to an extension of the initial warranty period. You must be able to provide proof of the purchase for this
product and the date of purchase. Warranty coverage is limited to the value of this product.
10.2 WARRANTY EXCLUSIONS
This warranty does not cover problems nor incidents resulting from incorrect use of the product.
The following items are not covered by warranty :
- The tool have been used incorrectly; or
- Damage occurring upon transporting or setting up this product; or
- Repairs and/or change of parts carried out by a third party; or
- Damage caused by external factors or foreign objects such as sand or stones; or
- Damage resulting from non-compliance with the safety and usage instructions; or
- The tool have been disassembled or opened; or
- The tool have been in a wet environment (dew, rain, submerged in water...); or
- The tool has been used for professional purpose; or
- The tool has been exposed to a temperature out of the range specifi ed in chapter "storage"
Probable causes
low
Air vents are blocked
Bolts/nuts are loose
out of wire nylon
Thickness of branches
exceeds capacity
Battery too hot
Solutions
Charge battery pack
Clean the air vents
Tighten bolts/nuts
Have it replaced with a new
one
Refi ll it or have it replaced
with a new one (maintenance
chapter)
Only cut branches within the
limits
Remove and charge battery
pack
Remove battery pack and let it
cool down
297
Qualifi cation
required
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