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Section 7.
Troubleshooting
NOTE Turn off power to unit prior to attempting service or repair.
7.1
Problems and Corrective Action
Problem
Low or no chlorine.
No display on LCD (Screen is
blank).
Nature
Fusion Soft Installation and Operation Manual
2®
Possible Cause
Low stabilizer (cyanuric acid) level in pool
water.
Insuffi cient operating hours of the unit
(outdoors pools only).
CHLORINE PRODUCTION percentage set
too low or off at 00%.
Recent increases in weather temperature
without increasing the chlorine production of
your unit.
Temporary loss of chlorine due to heavy
organic load - rain, leaves, fertilizer or heavy
bather load. Pets using pool.
Low (Less than 2.5) gpl salt level in pool
water.
High nitrate level.
Metals present in pool water.
New pool water. Not shocked properly upon
startup.
Clogged or dirty cell.
No Power to Unit.
Loose ribbon cable between front and back
PC board.
Incorrectly wired. Unit not wired for 240 VAC.
Loose or bad connection at white connector
between transformer and PC board.
Corrective Action
Add stabilizer to maintain 10 - 50 ppm.
Increase chlorine production by pressing
the Chlorine Production Rate Adjustment
button (arrow button B). See Section 5,
Operating Instructions.
Increase chlorine production by pressing
the Chlorine Production Rate Adjustment
button (arrow button B). See Section 5,
Operating Instructions.
Set "Boost" mode and allow to run for
24 hours. Recheck. If still too low, Super
Chlorinate with outside source. (Take
pool water sample to a qualifi ed service
representative.) See Section 5, Operating
Instructions.
Test salinity by pressing the Test Salinity
button. See Section 4, Tables 2 and 3.
Contact a qualifi ed service representative.
Contact a qualifi ed service representative.
Super Chlorinate Pool. See Section 5.4,
Startup.
Remove cell for inspection. Clean
if necessary. See Section 6, User
Maintenance Instructions.
Check power. Turn on pump.
1. Defective automatic timer or pump
switch.
2. Loose connection at automatic timer or
pump switch.
Check that ribbon cable is fully inserted
into connector.
Check that unit is correctly wired for 240
VAC and connected to 240 VAC.
Check connector at white plug to insure
proper connection. If burnt connector
contact a qualifi ed service representative.