Frequently Asked Questions - VQ OrthoCare BioniCare Hand System Manual De Instrucciones

Frequently Asked Questions

Q.
Is it harmful to wear my Device more than 10 hours a day?
A. No. There has been no evidence that it is harmful to wear the device
more than 10 hours a day. In fact, patients who use the device for more
hours per day tend to see results sooner.
Q. How often do I need to recharge the battery?
A. Since your BioniCare system comes with two batteries, you have the
ability to charge one battery while the other is in use. Use a fully charged
battery for every treatment. Do not use any other battery with the
BioniCare system.
Q. What are the side effects, if any?
A. There are no serious side effects associated with the BioniCare system. Some
patients develop a mild rash under the Conductive Glove or Conductors.
Q. I have a rash under the conductors. How do I treat it?
A. A skin rash may be caused by the conductors or conductive glove. If you
develop a rash, stop treatment for a few days. You may need to treat for
fewer hours per day. Do NOT continue treating if you develop a rash
or irritation under the conductors or conductive glove. Many users find
it helpful to apply an over-the-counter topical hydrocortisone cream to
the rash; you may choose to check with your doctor. If the rash persists,
check with your doctor.
Q. What can I do to prevent a skin rash?
A.
Take special care of the skin underneath the glove and conductors. After
a treatment, wash the skin with warm water and mild soap. Then rub in
a quality moisturizing lotion, preferably with aloe vera, or an over-the-
counter hydrocortisone cream. Make sure to completely wash the lotion/
cream from skin before re-applying the glove or conductors.
Q.
How frequently should I reorder supplies?
A. Your glove should last at least 6 months. It should be replaced earlier
if you see signs of wear and tear. Routine visual inspection of the glove
condition is recommended. Conductors should be replaced when they
has worn off. These should last approximately one week.
Q. How do I get additional supplies?
A.
In the US, just call our Patient Services Center toll-free at 800.444.1456,
Monday-Friday, 7 a.m. - 7 p.m., Saturday, 8 a.m. - 4:30 p.m. Pacific
Time. Outside the US, please contact your BioniCare provider or your
healthcare practitioner.
BioniCare Hand System
®
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