VQ OrthoCare BioniCare Hand System Manual De Instrucciones página 16

BioniCare Hand System
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Frequently Asked Questions (cont.)
Q.
Can the glove be washed and dried?
A. Yes the glove can be hand washed and air dried. Use only mild soap, such
as Ivory or Woolite
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Air dry. Never run any of the System's components through the washer
or dryer. Never place your Signal Generator, generator dock, battery or
battery charger in water; these items can be wiped clean with a damp
cloth or cotton swab.
Q. I can't feel the tingle during setup, what do I do?
A. It's OK and quite normal to not feel the tingle. If this occurs, set the
voltage to 8.4 volts. This will provide your BioniCare treatment while
maintaining battery life.
also vary daily. Ramp up the voltage until you feel it, and then back it
down a few tenths of a volt until you don't feel it. Run it at this level. You
should not feel a constant tingle when treating.
Q.
Once symptoms improve, can I stop using my Device?
A. Once you have been pain free for three months, you can gradually
decrease the number of hours and days that you use the device.
Q. Will my insurance cover the costs, and will VQ OrthoCare bill my
insurance company for me?
A. Insurance coverage varies. VQ OrthoCare reimbursement professionals
will help determine your insurance coverage, submit claims and follow
up for reimbursement. They will bill you if there is a co-pay or deductible
amount. In the case of no insurance coverage, they will work with you to
discuss payment options. They will answer any questions you have about
this process and your responsibilities.
Q. Who do I contact if I have an insurance or billing question?
A. Take special care of the skin underneath the glove and conductors. After
a treatment, wash the skin with warm water and mild soap. Then rub in
a quality moisturizing lotion, preferably with aloe vera, or an over-the-
counter hydrocortisone cream. Make sure to completely wash the lotion/
cream from skin before re-applying the glove or conductors.
Q. How frequently should I reorder supplies?
A. In the US, call VQ OrthoCare at 1.800.444.1456. Outside the US, please
contact your BioniCare provider.
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; never use bleach, detergent or fabric softener.
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Your voltage level to produce a tingle may